GTC's

General info

Prices are exclusive of tourist tax (currently 1.60 per person/day). Registration is in writing on a registration form at www.kraftquelle-waldhaeuser.de or directly at info@kraftquelle-waldhaeuser.de Rooms are available for occupancy from 3pm. If you arrive after 6pm, please let us know. We ask you to vacate your room by 11:00 am on the day of departure. Individual arrangements are possible with written agreement.

Payment

Kraftquelle Waldhäuser requires a deposit of 60% of the total cost for individual or group reservations. The payment terms and cancellation conditions will be stated in the booking confirmation sent by Kraftquelle Waldhäuser. For short stays of 1-2 days and overnight stays without program participation, the separately agreed conditions/prices apply. The conclusion of the guest accommodation contract (rental contract) obligates the contracting parties to fulfill the contract, regardless of the duration for which the contract was concluded. The contract cannot be terminated unilaterally. The deposit will be charged with the service by the guesthouse Kraftquelle Waldhäuser. We ask for your understanding that for short stays and overnight stays without program participation can be accepted only 1 month before the start of the appointment. For short stays we cannot promise a fixed room number. We reserve the right to change the price offer and undertake to inform the guests/participants of any changes immediately, but no later than 1 month before they come into force, on our homepage: www.kraftquelle-waldhaeuser.de

Minimum number of participants active week

Our relaxation programs / retreats have a minimum number of participants of 4 people. In case of fewer registrations, the programs will be adjusted individually after consultation. As a place of relaxation and health, we ask for your understanding that our rooms and the entire houses are non-smoking areas.

Pets

Bringing pets is not allowed.

Cancellation

Cancellations are valid only in writing. The cancellation conditions are listed in the booking confirmations sent. For group events, groups/course leaders are required to inform their participants of our prices, payment and cancellation terms and other agreements prior to booking. The course or Group leader receives an offer for this in advance with the stated conditions. This applies regardless of the booking confirmation sent by us after booking the individual participants.

We recommend that you take out travel cancellation insurance.

Payment method

Costs on site can be paid in cash or by EC card (from 150.00) @. No credit cards. Invoices are payable in full on the date of departure.

Eligibility

For all courses, seminars and workshops as well as hikes, self-responsibility and mental and physical resilience are required. If you are receiving psychotherapy treatment, please discuss participation with your therapists. In case of acute physical and physical problems, it should be clarified with a doctor beforehand whether yoga, mindfulness training, meditation and forest life/hiking are useful at this time.

Liability

Kraftquelle Waldhäuser is not liable for damages and injuries caused by the participants’ own fault. We do not guarantee any special properties, in particular promises of success, for our services. Our offer does not replace therapy. The course leaders, hiking guides must be informed in advance of any existing illnesses, medical conditions or pregnancy before participating. The use of the facilities, courses and offers is at the participants’ own risk. We assume no liability for items brought along, especially for valuables and wardrobe. External course instructors are liable for their course participants within the scope of course participation and use of the premises. Kraftquelle Waldhäuser is liable for damages resulting from injury to life, body or health for which it is responsible. Furthermore, Kraftquelle Waldhäuser shall be liable for other damages resulting from an intentional or grossly negligent breach of duty by Kraftquelle Waldhäuser as well as for damages resulting from an intentional or negligent breach of duties typical for this type of contract. A breach of duty by Kraftquelle Waldhäuser is equivalent to a breach of duty by its legal representatives, employees or vicarious agents. Further claims for damages are excluded, unless otherwise provided for in these GTC. In the event of disruptions or deficiencies in the services of Kraftquelle Waldhäuser, Kraftquelle Waldhäuser will endeavor to remedy the situation upon knowledge of the same or upon immediate complaint by the guests. The guest is obligated to contribute what is reasonable to him in order to remedy the disruption and keep any possible damage to a minimum. In all other respects, the guest is obligated to notify Kraftquelle Waldhäuser in a timely manner of the possibility of an exceptionally high loss.

Liability of the guest

The guest has to treat the guest rooms and seminar rooms gently and with care. The guest is liable for damages and consequential damages caused by him. This includes, even in the case of slight negligence, all soiling beyond the usual extent, all damage and the cost of a fire alarm, which may be caused by the use of the hotel room. The use of electronic devices brought by the guest, such as kettles, irons and hairdryers, is not permitted for fire safety reasons. Should costs arise due to the use of such equipment, e.g. for fire alarm, damage to the inventory, the guest is fully liable for these costs. The guest or visitor bears the sole risk of liability for objects or materials left in accessible areas of the hotel, in the rooms, in the technical facilities and in event rooms of the hotel.

Final provisions

No verbal or written collateral agreements have been made. Amendments and supplements must be made in writing to be legally effective. In commercial transactions, the place of performance and jurisdiction is the registered office of Kraftquelle Waldhäuser. Should individual provisions of these general terms and conditions be invalid, this shall not affect the validity of the other provisions.